Every winter, homeless people die on the streets and in the parks in DC. Here are some resources that you can use to help keep our homeless neighbors safe.
Hypothermia Hotline: If you see a homeless person who is inadequately protected on a freezing day, call DC’s Hypothermia Hotline: 1.800.535.7252. Please be prepared to provide the address and a description of the person’s clothing. A van will be dispatched to take the person from the street to an emergency shelter (or to a hospital if needed).
Phone numbers to call in other parts of the metropolitan area:
Arlington County: 703-527-4077
Prince George’s County: 888-731-0999
Maryland Crisis Hotline: 301-662-2255
Montgomery County: 240-777-4000
Fairfax County: 703-691-2131 (non-emergency police number)
Homeless Outreach Teams: The DC Department of Behavioral Health’s Homeless Outreach Teams assist homeless persons with mental health disorders, including those in crisis. They provide interventions and help individuals find shelter during extreme weather. If you know a homeless individual who may be in need of these services, please call the Homeless Outreach Teams’ offices at 202.673.9124, or call the 24-hour Access Helpline at 1.888.793.4357.
Share Information about SOME’s Services: If you encounter someone who is not in an emergency situation, but who may be in need of SOME’s services, please share these informational cards. Download cards>
Thank you for caring for homeless individuals in our community.